Lightspeeds Computer Repair Augusta GA - Warranty Policy
Warranty Policy:
Manufactures limited warranty that is offered by the manufacturers of the various computer components, and is limited to
their specific terms and conditions of sale, and more specific, their return policies. Overclocking: Overclocking is a method
of making your CPU, video card , 3D accelerator and some other hardware run faster and/or better and is not endorsed by
the manufacturers of the item, and therefore excluded from the warranty offered by the manufacturer.
In servicing your computer, Lightspeeds Computer Repair of Augusta GA warrants that service will be performed in a
professional and timely manner. Lightspeeds Computer Repair offers a 30 day limited warranty on all computer repairs and
upgrades. At Lightspeeds PC Repair discretion, if the issue from the original work order reoccurs within 30 days we will
perform the service again at no charge. This warranty does not include: any software issues created and/or caused by
the “end user” such as viruses, spyware, tampering with the settings or other non-related hardware failures. Limited
warranty does not included any additional software, hardware, parts, system upgrades, or additional components needed,
added OR installed to the system by the user.
Not Covered Under Warranty:
- There are no warranties for computer repair that involve personnel software issues, virus, spyware, malware problems.
We provide what we believe is that best protection against viruses and spyware at the time of service. There is no 100%
protection against these computer threats. Each computer is susceptible to viruses. Due to the nature of computer
viruses, spyware, malware, adware etc, the complexity of, and how they change on a daily basis, your surfing habits, web
sites you visit, downloads, program installs, emails etc. WE cannot monitor your surfing habits, therefore cannot
guarentee your computer will not become infected again. Viruses, Spyware have been very complex, very sophisticated
and very difficult to detect and remove these days. "Program Coders", hackers target popular websites – video, music,
facebook apps, MySpace, free screen savers, free game sites. Social networking sites, file sharing – Limewire, Bearshare
downloads are usually infested with computer viruses, spyware and malware. Your Operating System, security programs,
anti virus software are fully updated, "patched" & current during service. Your computer is throughly cleaned during virus
removal services. Security programs we install, if needed do the best job of protecting overall, but by no means
guarentee/warranty that your system will not become infected once again.
If you get infected within 30 days, we will analyze the situation to see if you qualify for a discounted removal fee.
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will not be covered under the warranty.
- This warranty does not cover any loss of business, profits, or other consequential damage, real or perceived, that may
have resulted from any malfunction of the computer system nor does it cover any hardware or software installed by the
user.
- Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping, or infestation is not
covered by this warranty. Lightspeeds Computer Of Augusta GA reserves the right to determine whether alterations have
been made, or damages caused, by such facts that would serve to void the terms of this warranty.
- The limited warranty does not cover damage resulting from damage caused by failure to provide a suitable installation or
operating environment for the product and/or accessories; damage caused by impact with other objects, dropping, falls,
spilled liquids or immersion in liquids; servicing not authorized by Lightspeeds Computer Of Augusta GA, usage not in
accordance with product instructions, failure to perform required preventive maintenance, accident, abuse, misuse,
neglect, natural disasters such as flood, fire, earthquake or lightening, problems with electrical power such as power
surges and problems caused by use of parts, components, services or software not supplied by Lightspeeds Computer Of
Augusta GA.
- Warranty coverage will not apply in the event the serial number, unit number or rating label has been removed, altered or
defaced. This limited warranty does not cover damage resulting from failure to back up your data or other files, nor does it
cover damage caused by programs, data, viruses or other files. Lightspeeds Computer Of Augusta GA is not responsible for
any loss of your data and recommends that the consumer maintains a back-up system at all times to rebuild or
reconstruct lost or altered files, data or programs.
- Lightspeeds Computer Of Augusta GA makes no representations or warranties, express or implied, with respect to services
provided by Internet Service Providers. This includes their ability to provide services, their ability to work with our
systems, interruption of service, or their ability to sustain such services over extended periods of time. Lightspeeds
Computer of Augusta GA is not affiliated and has no agency relationship with providers of such services and is not
responsible for their actions or inactions. Lightspeeds Computer Of Augusta GA makes no representations or warranties,
express or implied, with respect to Internet retail products or services provided by other companies, or accessibility via its
website. Although your computer system may include programs, software or access to certain providers, Lightspeeds
Computer Of Augusta GA makes no guarantee of access to providers, programs, software or websites.
This limited warranty does not cover any items in the following categories: software; sound cards, joysticks, printers,
scanners, speakers, cameras, (Collectively "Accessories"); other external peripherals; Accessories or parts added to a
Lightspeeds Computer Of Augusta GA computer system. These components may have a warranty from their respective
manufacturers.
We strive to make each computer very reliable and take great effort in building and fine tunning every system. We take precautions to prevent static damage to any component and are very carefull installing/removing vital components. Due to our warranty coverage and my reputation, we do not want any other shop or the actual customer to open/install/uninstall any internal component. This is a reasonable request since Lightspeeds Computer Repair is backing up our computer skills, computer service and workmanship.
Thank you,
Lightspeeds Computer Repair Augusta GA